Assistance

AtlantaSanad assistance: useful numbers and what to do

In case of an accident, breakdown, theft or fire, AtlantaSanad assistance answers 24/7 at 05 22 46 46 44 — including help filling in the accident report. The other numbers and the steps are below.

24/7

Assistance & accident-report help

05 22 46 46 44

Roadside emergency: breakdown service, towing, replacement vehicle depending on your contract, and help filling in the accident report.

Business hours

Claims & customer service

05 22 95 76 76 05 22 95 78 78

To declare a claim to AtlantaSanad, follow a file or reach the insurer's customer service.

Your agency

WIFASSUR Tangier

05 39 94 53 38

Your AtlantaSanad general agent in Tangier: declaration, file follow-up, advice. The simplest route for anything that is not an emergency.

1er étage, Appartement n°3, 14 Av. Moulay Ismail, Tanger 90060, Maroc

Monday09:00 – 18:00
Tuesday09:00 – 18:00
Wednesday09:00 – 18:00
Thursday09:00 – 18:00
Friday09:00 – 18:00
Saturday08:00 – 13:00
SundayClosed

Get directions

What to do after a car accident?

In order. The accident report and a declaration within the deadline are what protect your compensation.

1
Secure the scene
Vest, triangle, hazard lights. If someone is injured, call emergency services first (15 or 150 for Civil Protection, 19 for the police, 177 for the gendarmerie).
2
Fill in the accident report
One report for both vehicles, completed and signed on the spot by both drivers. Do not sign anything you do not understand; assistance helps you over the phone.
3
Take photos
Damage, plates, vehicle positions, the road, the signs. They complete the report and prevent disputes.
4
Call assistance if the vehicle cannot be driven
At +212 5 22 46 46 44, 24/7: towing to an approved garage and, depending on your contract, a replacement vehicle.
5
Declare the claim within 5 days
At your WIFASSUR agency or directly to AtlantaSanad. In case of theft, the deadline is 24 hours, with the police report.

Declaring a claim: what to prepare

A complete file from day one avoids back-and-forth and speeds up the assessment.

The original accident report, signed by both drivers
The vehicle's registration document
The driving licence of the driver at the time of the accident
The current insurance certificate
Photos of the damage and the scene

You can bring the file to the agency, or e-mail it to sinistreauto.wifassur@gmail.com ; we forward it to AtlantaSanad and follow the assessment with you.

Approved network

AtlantaSanad approved garages and clinics

87 garages and 333 healthcare facilities, by city. A vehicle repaired in an approved garage is covered directly, no upfront payment.

Car insurance

Car insurance at WIFASSUR

Third-party, comprehensive, assistance included: AtlantaSanad's formulas, explained and compared with your advisor.

Frequently asked questions

What is the AtlantaSanad assistance number?: +212 5 22 46 46 44, reachable 24/7 for any roadside emergency (accident, breakdown, theft, fire) and for help with the accident report.
How long do I have to declare a claim?: Within 5 working days of the accident, and within 24 hours in case of theft (with the police report receipt). After that, the insurer may refuse cover.
Do I have to repair in an approved garage?: No, but it is the simplest: in an AtlantaSanad approved garage the repair is covered directly, with no upfront payment. Elsewhere you pay the invoice and the insurer reimburses you after assessment.
The other driver refuses to fill in the report, what now?: Note their plate, take photos, note witnesses, and call assistance to be guided. You can then file a unilateral declaration at the agency.
Should I call AtlantaSanad or WIFASSUR?: For a roadside emergency: AtlantaSanad assistance, 24/7. To declare, follow a file or ask a question: your WIFASSUR agency in Tangier, +212 5 39 94 53 38, Monday to Friday 9am–6pm and Saturday 8am–1pm.

WIFASSUR Tangier

Your AtlantaSanad general agent in Tangier: declaration, file follow-up, advice. The simplest route for anything that is not an emergency.

1er étage, Appartement n°3, 14 Av. Moulay Ismail, Tanger 90060, Maroc

Monday09:00 – 18:00
Tuesday09:00 – 18:00
Wednesday09:00 – 18:00
Thursday09:00 – 18:00
Friday09:00 – 18:00
Saturday08:00 – 13:00
SundayClosed

Get directions

What to do after a car accident?

In order. The accident report and a declaration within the deadline are what protect your compensation.

Secure the scene

Vest, triangle, hazard lights. If someone is injured, call emergency services first (15 or 150 for Civil Protection, 19 for the police, 177 for the gendarmerie).

Fill in the accident report

One report for both vehicles, completed and signed on the spot by both drivers. Do not sign anything you do not understand; assistance helps you over the phone.

Take photos

Damage, plates, vehicle positions, the road, the signs. They complete the report and prevent disputes.

Call assistance if the vehicle cannot be driven

At +212 5 22 46 46 44, 24/7: towing to an approved garage and, depending on your contract, a replacement vehicle.

Declare the claim within 5 days

At your WIFASSUR agency or directly to AtlantaSanad. In case of theft, the deadline is 24 hours, with the police report.

Declaring a claim: what to prepare

A complete file from day one avoids back-and-forth and speeds up the assessment.

The original accident report, signed by both drivers

The vehicle's registration document

The driving licence of the driver at the time of the accident

The current insurance certificate

Photos of the damage and the scene

You can bring the file to the agency, or e-mail it to sinistreauto.wifassur@gmail.com ; we forward it to AtlantaSanad and follow the assessment with you.

Frequently asked questions

What is the AtlantaSanad assistance number?

+212 5 22 46 46 44, reachable 24/7 for any roadside emergency (accident, breakdown, theft, fire) and for help with the accident report.

How long do I have to declare a claim?

Within 5 working days of the accident, and within 24 hours in case of theft (with the police report receipt). After that, the insurer may refuse cover.

Do I have to repair in an approved garage?

No, but it is the simplest: in an AtlantaSanad approved garage the repair is covered directly, with no upfront payment. Elsewhere you pay the invoice and the insurer reimburses you after assessment.

The other driver refuses to fill in the report, what now?

Note their plate, take photos, note witnesses, and call assistance to be guided. You can then file a unilateral declaration at the agency.

Should I call AtlantaSanad or WIFASSUR?

For a roadside emergency: AtlantaSanad assistance, 24/7. To declare, follow a file or ask a question: your WIFASSUR agency in Tangier, +212 5 39 94 53 38, Monday to Friday 9am–6pm and Saturday 8am–1pm.